Annual Report

2025 Homeowner
Insights Report

Analysis of motivations, challenges, and expectations from over 150,000 homeowners ready to invest in their homes.

Executive Summary

The 2025 Homeowner Mindset

This year's data reveals a consumer base that is digitally native, value-driven, and resistant to traditional pressure tactics.

Primary Insight

"Trust and speed now outweigh the lowest price."

Texting is Standard

Preference for text messaging jumped from 19% to 29%. Convenience is now the currency of communication.

Price vs. Trust

While budget matters, 38% of homeowners cite "pushy sales tactics" as their #1 dealbreaker.

Investment Mindset

Over 60% of projects are driven by a desire to increase home value or efficiency, rather than just damage repair.

The Green Factor

Sustainability is mainstream. 90% of homeowners now consider energy efficiency in their planning.

0

Homeowners Surveyed

8+

Project Categories (Solar, HVAC, Roofing...)

Q3

Data Collection (July - Oct 2025)

The "Why"

Why Homeowners Start Projects

While 36.39% of homeowners start projects out of necessity (damage repair), nearly two-thirds view home improvement as an investment in value, safety, or efficiency.

Emotional State

Before starting, homeowners feel a mix of uncertainty and hope.

Uncertainty32%
Hopeful28%
Curious27%

Primary Motivations (2025)

The Selection Process

How Contractors Get Hired

It's not just about price. Trust, warranties, and communication are the real currency.

Read Full Contractor Selection Analysis

Top Factors (Excluding Price)

The Deal Breakers

What makes a homeowner walk away?

  • 38% Pushy Sales Tactics
  • 33% Confusing Quotes
  • 25% Lack of Communication

Contractor

Hi! We're ready to discuss your roof quote. Can we text?

Yes, texting works best for me right now.

Insight

29%

Prefer Text Message (Up from 19%)

Communication

Meet Them Where They Are

The days of phone-tag are fading. Homeowners want speed and convenience. Text messaging preference has jumped significantly, though phone calls remain the leader for initial contact.

Phone Calls (30%)

Still the #1 preference, but declining.

Text Messaging (29%)

Rapidly growing preference for busy homeowners.

In-Home Meetings (39%)

Once contact is made, they still prefer to meet the pro at home to review materials.

Read Full Communication Analysis

Finance

Budgeting & Quotes

Read Full Financing Analysis
2025 Trend

Quote Comparison

How many quotes do homeowners actually get?

19% 1 Quote
41% 2 Quotes
26% 3 Quotes
14% 4+ Quotes

Homeowners are becoming more decisive, often stopping after 2 quotes.

Financing Needs

The majority of homeowners (55%) want to finance at least a portion of their project.

Finance up to 50% of cost 32%
Finance up to 25% of cost 24%
Finance Entire Project 19%

Influence

Where They Find Inspiration

64% Facebook
24% YouTube
10% Pinterest
8% Instagram

Takeaway: Facebook remains the juggernaut for homeowner research, while YouTube serves as the "how-to" educational hub.

Read Full Demographics Analysis

Who are the homeowners?

38% First-Time Owners

The Green Factor

Sustainability isn't just a buzzword. 90% of homeowners consider energy efficiency and sustainable materials in their plans to some degree.

74% Consider it "A Great Deal"
57% Optimistic about Home Value
60% Prioritize Resale Value
Read Full Sustainability Analysis